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Strategic Solutions Group, LLC | Mount Laurel, NJ

John Vanderslice

Mark’s sales manager, Irene, asked him to forecast the number of sales he would close over the coming month. Mark came up with his best guess. Unfortunately, Irene didn’t find his best guess very helpful. As it happened, the new monthly forecast was identical to Mark’s previous month’s “best guess” – a figure he had failed to come close to reaching.

June is Effective Communications Month. With that fact in mind, consider the following cautionary tale for salespeople. Will, a new salesperson, had just begun a face-to-face meeting with Maria, the CEO of a big company that Will’s manager would have dearly loved Will to close.

What could it be? Cold-calling? Not following a system? Failing to qualify? In fact, there are hundreds of pitfalls in selling but the biggest, in my opinion, is not dealing with procrastination. I’m sure there are a few of you thinking, I’ll do that tomorrow.

With the great economic storm over the last year, many businesses wisely pulled back into safe harbors for a period of time. In fact, those that failed to make adjustments and continued their course were likely wiped out or at least seriously damaged.

You just received an email from the chain hotel where you stayed last night. Along with offering its gratitude, the hotel is seeking your feedback through a survey–offered in the interest of continuous improvement. You’re asked to provide satisfaction ratings for some very important categories the hotel has chosen.

It's estimated that the cost of recruiting, interviewing, hiring and onboarding a new salesperson costs a company between $75,000 and $300,000 per rep. Unfortunately for most companies, their onboarding program contributes directly to those new reps leaving. Let's pretend we're watching a newly hired rep; we'll call him Greg.

Milt had missed his sales quota for three straight quarters. Maria, his new sales manager, had tried to get Milt’s previous manager, Bob, to share his thoughts on why Milt was consistently failing to hit his targets.

The situations sales professionals face on a day-to-day basis can take a tremendous toll on your emotional and mental wellbeing. You deal with rejections, frustration, disappointment, and possibly disrespect on a daily basis.

The subject of leadership is more of a topic for many of our clients as opposed to management. It reveals a new awakening for many people who want to adjust how they guide their organizations to greater success. 

Bill, a veteran salesperson with a deep hesitation about approaching prospects online, had been trying to gain traction for months at a company called Acme Logistics. A competitor had won all of Acme’s business, but Bill felt certain that if he could secure a meeting with the company’s CEO, Mary Moore, he could make a powerful case for winning Acme as a client.